Customer Service/Call Center Representative

Reno, NV 89506 NV

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Customer Service/Call Center

We have an excellent career opportunity as a Customer Service Rep in our Reno, NV National Call Center. The positions are full time, Monday to Friday. The shifts will start between the hours of 5am to 7am.

Responsibilities: Call Center reps take inbound calls from Anixter’s internal salespeople. Responsibilities include but are not limited to customer order modifications, tracing and tracking orders, carrier inquiries, and resolving customer complaints. Calls are logged live into a database where information is communicated between distribution centers and sales force. Call Center reps work closely with other Anixter departments to support customer needs.

Qualifications:

- 1 years experience in a professional environment or successful completion of 1 year of college level courses

- Experience working with many different computer based applications (aptitude to learn different applications), including typing and 10-key

- Process oriented, specifically ability to think linearly through process to develop effective solutions

- Highly organized and detail oriented

- Ability to multitask, specifically the ability to manage multiple competing priorities

- Ability to work with multiple different personalities; ability to build relationships quickly via telephone and email

- Self-directed, but able to work effectively as part of a team

- Comfortable being measured through performance metrics

- Excellent problem solving skills

- Quick learner, thrives in a fast-paced environment

- Understanding of warehousing or distribution processes is a plus

We offer a competitive compensation and benefits package, including medical, dental and 401K with a match and tuition reimbursement.

Anixter is an equal opportunity and Affirmative action employer, minority/female/disabled/veteran. We require all of our employees to perform work in an ethical manner and uphold a culture of honesty and ethics at all times.
Click here to apply online


Click here to apply online


EB-1763299703

Apply now     

Our Blue Book!

Some companies have mission statements, some have employee policies.....we have the Blue Book.

"Enthusiasm is the greatest business asset in the world. It beats money, power and influence." Read more to find out if Anixter's business style is a good fit for you.

If you have a disability and need help with any part of the application process, or need an alternative method for applying, we are happy to assist. Please contact 224-521-8159 or hrservices@anixter.com, and we will put you in touch with the right person.

EEO is the Law, and we comply with every aspect of it. It's part of our values, and the way we conduct business. For more information, click here: EEO is the Law

Anixter is an Affirmative Action employer and an inclusive environment. We welcome all races, ethnicities, genders, religions, and ages, candidates who are veterans, disabled, LGBT, and we welcome diverse viewpoints and experiences. Our employees reflect our customers, vendors, and communities.

We require all of our employees to perform work in an ethical manner and uphold a culture of honesty and ethics at all times.

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